Learning and Development
Getting the right mix of inspirational leadership and effective management skills and practices can have a significant impact on organisational performance in terms of profit, sales, growth and survival. There is conclusive evidence to show that businesses that invest in training and developing their people do better.
Statistics from a recent report by the Department for Business Innovation and Skills (BIS) show that:
- Bad management accounts for 56% of business failures and costs the UK economy around £19 billion a year in lost working hours alone.
- 43% of UK managers rate their own line manager as ineffective – and only one in five are qualified.
- Best-practice management development can result in a 23% increase in organisational performance.
TAE Education and Training Ltd understands the challenges of aligning and managing systems and processes for a unique structure, managing talent and growing organisational capability through people. Our consultants will work with you to design and implement key people-oriented strategies that benefit the business, employees and other key stakeholders.
TAE offers a full range of bespoke training solutions to clients, which can be specifically tailored to meet a wide range of industries, ensuring both relevance in learning content and value in people development.
Our list is not exhaustive - please enquire for specific course information or additional topics.
Leadership and Management Programmes
• ILM Level 2 in Leadership and Team Skills (Award, Certificate, Diploma)
• ILM Level 3 in Leadership and Management (Award, Certificate, Diploma)
• ILM Level 4 in Leadership and Management (Award, Certificate, Diploma)
• ILM Level 5 in Leadership and Management (Award, Certificate, Diploma)
- Professional Performance Management
- Setting Goals, Targets and Objectives
- Managing Performance Effectively
- Getting the Most from your Performance Appraisal
- Counselling Skills
- The Effective Coach
- The Successful Project Manager
- Problem Solving and Decision Making Techniques
- Delegating Effectively
- Effective Time Management
- Planning and Organising Workloads
- Effective Teamworking
- Managing Change
- How to be Assertive
- Communication Skills (The Art of Being Understood)
- Effective Business Writing
- Handling Customer Complaints / Difficult People
- Letter Writing Techniques
- Minute Taking and Meetings Management
- Presentation Skills
- Public Speaking Techniques
- Question and Listening Skills
- Report Writing
- Customer Service Excellence
- Quality Customer Service
- Business Telephone Techniques
- Caring for your Customer
- Customer Relationship Management
- Disciplinary and Grievance Procedures
- Diversity and Cultural Awareness
- Drugs and Alcohol Awareness in the Workplace
- Recruitment and Selection
- Train the Trainer
- Recruitment and Selection through Psychometric Testing (accredited through ILM)
- Human Resources Management (accredited through ITOL) - currently running in China / Taiwan
